We want you to be completely satisfied with your purchase. If for any reason you are not completely satisfied, we accept returns under the following conditions:
- Return Period : You have the right to return any product purchased on our site within 14 days from the date of receipt.
- Product Condition : To initiate a return, it must not have been used while traveling. Please send several clear photos of the product to our customer service first. This will allow us to verify the condition of the bag.
- Return Shipping : Once your return request is approved, we will provide you with the necessary instructions for return shipping, which will be at our expense.
Refund Process : After receipt and inspection of the returned product, your refund will be processed and applied via the original payment method within a reasonable time frame.
If you have any questions or need assistance, please do not hesitate to contact our customer service: contact@baggells.com. We are here to help make your shopping experience as pleasant as possible.